Are you tracking orders with spreadsheets? Is your team jumping between different programs to communicate with customers, enter orders, track deliveries, and send invoices? If so, your business is losing time and money. The answer? Jellyfish order management software. Designed specifically for suppliers, Jellyfish sales order management solution creates a seamless order-to-deliver workflow that reduces errors, saves money, and improves the ordering process for your customers and employees.
1. Reduce Ordering Errors
A cumbersome sales order entry process inconveniences customers and wastes time for employees. If customers have to call or email orders to be manually entered into your system, you waste payroll hours and increase the risk of errors.Your customers can enter their orders directly into the Jellyfish OMS application, and because you’re not manually porting the information into another system, you eliminate data entry errors and ensure your customers get exactly what they order. To safeguard order accuracy even more, they can easily reorder items by scanning bar codes with a camera phone, the Zebra CS4070 Bluetooth barcode scanner or the CS4070-HC healthcare scanner.
2. Improve Customer Communication
Juggling multiple customer conversations over email, text, and phone can lead to lost orders and miscommunication. Jellyfish’s in-app messaging facilitates direct communication between customers and sales reps, and it keeps records so other sales reps or managers can jump in without missing a beat. To free up time for your sales reps, you can set up automatic reorder notifications and let customers track the status of their orders in the app.
3. Customize the Customer Experience
Customers crave a personalized shopping experience, and to help you meet these expectations, Jellyfish OMS lets you customize offers and pricing for each customer. You can easily change contact information for each customer and streamline your price changes by automatically updating your prices without sending out new lists
4. Manage Orders on Existing Devices
You don’t need special hardware to run Jellyfish order management software—you can use Jellyfish on your existing Android or iOS devices. Your customers can use the app on their favorite internet-connected or smart devices.
5. Refine Invoicing, Payments, & Accounting
Manually generating invoices is a time-consuming and error-prone process, but automated invoicing can eliminate this resource drain. To reduce the risk of nonpayment, this OMS can also automatically re-invoice clients with late payments, require payment before shipping, or let delivery drivers accept payment through Square. By integrating with Quickbooks Online and Xero, Jellyfish order management software frees you from both the risk of errors and the time involved with manually transferring information to your accounting records.
6. Reduce Order Management Costs
Jellyfish order management software doesn’t have any upfront costs. You pay just 50 cents per order processed or less depending on volume of orders. In exchange for just a few cents, you save up to $20 per order by reducing the time needed for data entry, tracking orders, invoicing, correcting mistakes, and communicating with customers; moreover, you improve every step of the process from order to delivery for both your customers and your employee
7. Sign Up for Your Free Jellyfish Sales Order Management Trial
Ready to see how the leading B2B mobile ordering, invoicing, payment, and direct store delivery (DSD) app for suppliers and sales reps can help streamline your business? Then, contact us today or visit https://orderjelly.com/ to try Jellyfish sales order management software for free.